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  • Ships from Kwai Chung, Hong Kong
  • Free standard shipping to the United States
  • No duty or sales tax to pay on delivery
  • 30 days to return
Track your order
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Track Your Order

Last updated: August 17, 2026

Check the status of a Rawkology order without signing in. Open your order confirmation email and select View your order — the order page shows where the order is and, once the parcel has left our Hong Kong warehouse, its FedEx tracking number. You can also enter the FedEx tracking number from your dispatch email below to follow the parcel directly on FedEx.

Enter the FedEx tracking number and press "Track"; FedEx tracking opens in a new tab. You can also sign in to your account with the email address used at checkout to see every order.

What the statuses mean

  • Confirmed: payment is confirmed and we are preparing dispatch. This normally takes 1–2 business days.
  • On its way: the parcel has been dispatched. The FedEx tracking number is shown once the parcel leaves our Hong Kong warehouse.
  • Cancelled or refunded: the order was not fulfilled and the payment has been returned.

Carrier

FedEx is the only carrier Rawkology ships with. Every parcel leaves our Hong Kong warehouse on a FedEx service. The FedEx tracking number appears on your order page and in your dispatch email, with a direct link to FedEx tracking, and you can enter it on this page at any time.

Tracking has not updated

Carrier scans can take up to 24 hours to appear after dispatch. If tracking has not moved for five business days, or the parcel is past the estimated delivery window, email support@rawkology.com with your order number and we will chase it with the carrier.

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